customer
Customer

SNCF
SNCF is a industrials organization based in France. Operating teams there use enterprise software to run customer, data, and internal processes.
All SNCF customer value stories
Industrials
France
PagerDuty@
SNCF
Customer Service became the place SNCF uses to search what happened across services without SSHing into boxes.
Industrials
France
Grafana Labs@
SNCF
Teams at SNCF moved security telemetry onto Grafana Labs after local tools started to collide.
Industrials
France
Databricks@
SNCF
Teams at SNCF moved feature pipelines onto Databricks after local tools started to collide.
Industrials
France
Asana@
SNCF
Specialists and new hires at SNCF review institutional knowledge in Asana AI rather than in personal files.
Industrials
France
Datadog@
SNCF
SNCF uses Log Management to see traces and errors in one place when a service slows down.