Customer
NRG Energy
NRG Energy is a utilities organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All NRG Energy customer value stories
Twilio@NRG Energy
NRG Energy standardized support tickets on Twilio instead of keeping parallel copies.
CrowdStrike@NRG Energy
Charlotte AI became the place NRG Energy uses to let staff reach internal apps without hauling all traffic through a legacy VPN.
Hexagon@NRG Energy
Teams at NRG Energy moved operations visibility onto Hexagon after local tools started to collide.
Workday@NRG Energy
Workday Peakon sits in the daily path at NRG Energy, especially for recruiters and people partners.
IBM@NRG Energy
NRG Energy runs applied AI delivery on IBM so ownership is obvious when work stalls.
UiPath@NRG Energy
NRG Energy uses Test Suite to take incidents and requests through a single workflow instead of email chains.
Netskope@NRG Energy
A Next Gen SWG rollout at NRG Energy took email security out of inboxes and into a named queue.
Hugging Face@NRG Energy
NRG Energy runs operations automation on Hugging Face so ownership is obvious when work stalls.
Autodesk@NRG Energy
When operations visibility outgrew homegrown tracking, NRG Energy brought in Autodesk.
Dassault Systemes@NRG Energy
SOLIDWORKS sits in the daily path at NRG Energy, especially for engineering and quality.