Customer

Moderna
Moderna is a biotechnology company that develops messenger RNA (mRNA) medicines, including vaccines and therapeutics, with a digital-first operating model.
All Moderna customer value stories
OpenAI@
Moderna
750 GPTs created in 2 months enabling launch of 15 new treatments in 5 years while operating with thousands of employees instead of a hundred thousand.
Freshworks@
Moderna
Moderna folded Freshchat into product communications so product and growth teams share one view of customer messaging.
AWS@
Moderna
Teams at Moderna moved workload migration onto AWS after local tools started to collide.
Veeva@
Moderna
Veeva Quality became the place Moderna uses to control life sciences documents and processes in a purpose-built cloud.
Anthropic@
Moderna
A Amazon Bedrock Claude rollout at Moderna took research and writing out of inboxes and into a named queue.
Epic Systems@
Moderna
Haiku became the place Moderna uses to control life sciences documents and processes in a purpose-built cloud.
Fortinet@
Moderna
FortiAnalyzer sits in the daily path at Moderna, especially for cloud security engineers.
Informatica@
Moderna
A Master Data Management rollout at Moderna took partner data exchange out of inboxes and into a named queue.
SAP@
Moderna
Moderna standardized financial close on SAP instead of keeping parallel copies.
Salesforce@
Moderna
Teams at Moderna moved campaign execution onto Salesforce after local tools started to collide.
ServiceNow@
Moderna
Shared IT Service Management workspaces help Moderna keep IT service management honest across teams.