Customer
Masco
Masco is a industrials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Masco customer value stories
Dropbox@Masco
Masco folded DocSend into documentation so specialists and new hires share one view of institutional knowledge.
Twilio@Masco
Teams at Masco moved contact center routing onto Twilio after local tools started to collide.
IBM@Masco
IBM watsonx sits in the daily path at Masco, especially for data engineers.
Akamai@Masco
Masco asked for a cleaner operating picture of campus and branch networking. Akamai is what they run.
Adobe@Masco
Adobe is how Masco keeps content production visible to people who have to act on it.
Salesforce@Masco
Data Cloud became the place Masco uses to route and resolve customer issues with the same record sellers already use.
Fortinet@Masco
Shared FortiEDR workspaces help Masco keep cloud security review honest across teams.
Google Cloud@Masco
Migration squads at Masco review workload migration in Vertex AI rather than in personal files.
ServiceNow@Masco
Masco folded IT Service Management into back-office automation so operations analysts share one view of repetitive desktop work.