Customer

L'Oreal
L'Oreal is a consumer staples organization based in France. Operating teams there use enterprise software to run customer, data, and internal processes.
All L'Oreal customer value stories
HubSpot@
L'Oreal
Consumer Staples teams at L'Oreal treat HubSpot as the working layer for customer data operations.
Informatica@
L'Oreal
L'Oreal uses Data Quality to train and ship models on the same lakehouse the business already trusts.
Okta@
L'Oreal
A Auth0 rollout at L'Oreal took email security out of inboxes and into a named queue.
Tenable@
L'Oreal
Tenable is how L'Oreal keeps access control visible to people who have to act on it.
OpenAI@
L'Oreal
Custom GPTs became the place L'Oreal uses to let governed agents take routine steps that used to wait on a person.
Twilio@
L'Oreal
L'Oreal runs omnichannel service on Twilio so ownership is obvious when work stalls.
Snowflake@
L'Oreal
Consumer Staples teams at L'Oreal treat Snowflake as the working layer for partner data exchange.