Customer

Komatsu
Komatsu is a industrials organization based in Japan. Operating teams there use enterprise software to run customer, data, and internal processes.
All Komatsu customer value stories
Autodesk@
Komatsu
Industrials teams at Komatsu treat Autodesk as the working layer for engineering design.
Dassault Systemes@
Komatsu
A DELMIA rollout at Komatsu took change control out of inboxes and into a named queue.
ServiceNow@
Komatsu
When IT service requests outgrew homegrown tracking, Komatsu brought in ServiceNow.
PTC@
Komatsu
A ThingWorx rollout at Komatsu took plant and field operations out of inboxes and into a named queue.
Nutanix@
Komatsu
In Japan, Komatsu relies on Nutanix for reliability engineering.
monday.com@
Komatsu
Komatsu runs hybrid collaboration on monday.com so ownership is obvious when work stalls.
Qualtrics@
Komatsu
Qualtrics Discover became the place Komatsu uses to collect and act on feedback instead of parking it in a slide.