Customer
Johnson and Johnson
Johnson and Johnson is a health care organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Johnson and Johnson uses Freshworks, Google Cloud, Palantir, Okta, Epic Systems, Genesys. Industry: Health Care. Drag nodes, filter types, or expand a node to follow more commonalities.
All Johnson and Johnson customer value stories (6)
Freshworks@Johnson and Johnson
Johnson and Johnson runs omnichannel service on Freshworks so ownership is obvious when work stalls.
Google Cloud@Johnson and Johnson
When backup and failover outgrew homegrown tracking, Johnson and Johnson brought in Google Cloud.
Palantir@Johnson and Johnson
Apollo sits in the daily path at Johnson and Johnson, especially for analysts and finance partners.
Okta@Johnson and Johnson
Okta Workforce Identity became the place Johnson and Johnson uses to let staff reach internal apps without hauling all traffic through a legacy VPN.
Epic Systems@Johnson and Johnson
Johnson and Johnson runs care delivery on Epic Systems so ownership is obvious when work stalls.
Genesys@Johnson and Johnson
A Workforce Engagement rollout at Johnson and Johnson took product communications out of inboxes and into a named queue.