Customer
Incident
Incident is a information technology organization based in the United Kingdom. Operating teams there use enterprise software to run customer, data, and internal processes.
All Incident customer value stories
AWS@Incident
When backup and failover outgrew homegrown tracking, Incident brought in AWS.
VMware@Incident
VMware NSX became the place Incident uses to keep critical services recoverable across regions instead of a single room of servers.
Coupa@Incident
Teams at Incident moved procurement and payables onto Coupa after local tools started to collide.
ServiceNow@Incident
A IT Operations Management rollout at Incident took back-office automation out of inboxes and into a named queue.
Unity@Incident
Teams at Incident moved product lifecycle data onto Unity after local tools started to collide.