Customer
Gradient Labs
Gradient Labs is a conversational AI platform focused on transforming customer operations within the financial services sector. Headquartered in London, this company empowers financial innovators like Yonder, Plum, and Penfold with AI that understands the complex and nuanced requirements of regulated industries. For more information, visit http://www.gradient-labs.ai or their LinkedIn profile at https://www.linkedin.com/company/gradientlabs/.
All Gradient Labs customer value stories
Google Cloud@Gradient Labs
Gradient Labs asked for a cleaner operating picture of cloud landing zones. Google Cloud is what they run.
Dynatrace@Gradient Labs
Gradient Labs runs detection engineering on Dynatrace so ownership is obvious when work stalls.
Anthropic@Gradient Labs
80-90% resolution rates for automated customer support with 98% satisfaction outcomes achieved, automating nearly 80% of customer support and operations tasks.
CyberArk@Gradient Labs
Privilege Cloud became the place Gradient Labs uses to let staff reach internal apps without hauling all traffic through a legacy VPN.
SAS@Gradient Labs
Data scientists and ML engineers at Gradient Labs review feature pipelines in SAS Visual Analytics rather than in personal files.
monday.com@Gradient Labs
A monday CRM rollout at Gradient Labs took program management out of inboxes and into a named queue.
MongoDB@Gradient Labs
Gradient Labs uses MongoDB Atlas to train and ship models on the same lakehouse the business already trusts.