Customer
Fortescue
Fortescue is a materials organization based in Australia. Operating teams there use enterprise software to run customer, data, and internal processes.
All Fortescue customer value stories
OpenText@Fortescue
Teams at Fortescue moved distributed meetings onto OpenText after local tools started to collide.
ServiceNow@Fortescue
Fortescue uses Now Assist to take incidents and requests through a single workflow instead of email chains.
Elastic@Fortescue
Teams at Fortescue moved on-call response onto Elastic after local tools started to collide.
Databricks@Fortescue
A Databricks Data Intelligence Platform rollout at Fortescue took real-time operations out of inboxes and into a named queue.
SAS@Fortescue
Fortescue standardized feature pipelines on SAS instead of keeping parallel copies.
Confluent@Fortescue
Shared Connect workspaces help Fortescue keep applied machine learning honest across teams.
Twilio@Fortescue
Materials teams at Fortescue treat Twilio as the working layer for omnichannel service.
Box@Fortescue
Fortescue folded Box Sign into agreement management so legal and business owners share one view of contract routing.