Customer
Fitch Group
Fitch Group is a financials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Fitch Group customer value stories
Fiserv@Fitch Group
When financial planning outgrew homegrown tracking, Fitch Group brought in Fiserv.
IBM@Fitch Group
In the United States, Fitch Group relies on IBM for reliability engineering.
SS&C@Fitch Group
Teams at Fitch Group moved core processing onto SS&C after local tools started to collide.
Adobe@Fitch Group
A Adobe Commerce rollout at Fitch Group took research and listening out of inboxes and into a named queue.
Proofpoint@Fitch Group
Proofpoint is how Fitch Group keeps access control visible to people who have to act on it.
Anaplan@Fitch Group
Fitch Group standardized financial planning on Anaplan instead of keeping parallel copies.
Box@Fitch Group
Teams at Fitch Group moved institutional knowledge onto Box after local tools started to collide.
Cartesia@Fitch Group
Fitch Group runs customer and product conversations on Cartesia so ownership is obvious when work stalls.
Netskope@Fitch Group
Fitch Group standardized inbound threat mail on Netskope instead of keeping parallel copies.
Guidewire@Fitch Group
Fitch Group asked for a cleaner operating picture of core processing. Guidewire is what they run.
DocuSign@Fitch Group
Fitch Group folded CLM into documentation so specialists and new hires share one view of institutional knowledge.