Customer
Choice Hotels
Choice Hotels is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Choice Hotels customer value stories
Cartesia@Choice Hotels
When software delivery outgrew homegrown tracking, Choice Hotels brought in Cartesia.
Qualtrics@Choice Hotels
CX and people teams at Choice Hotels review experience feedback in EmployeeXM rather than in personal files.
Oracle@Choice Hotels
Oracle is how Choice Hotels keeps supply and production planning visible to people who have to act on it.
Cisco@Choice Hotels
Choice Hotels folded Cisco Meraki into application delivery so network and app owners share one view of application traffic.
Zoom@Choice Hotels
Choice Hotels asked for a cleaner operating picture of cross-team delivery. Zoom is what they run.
Genesys@Choice Hotels
Choice Hotels asked for a cleaner operating picture of contact center routing. Genesys is what they run.
PayPal@Choice Hotels
Choice Hotels asked for a cleaner operating picture of storefront operations. PayPal is what they run.