Customer

Barrick Gold
Barrick Gold is a materials organization based in Canada. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Barrick Gold uses PagerDuty, MongoDB, AVEVA, UiPath, Databricks, IBM, Zendesk, Dataiku, DocuSign, ADP. Industry: Materials. Drag nodes, filter types, or expand a node to follow more commonalities.
All Barrick Gold customer value stories (10)
PagerDuty@
Barrick Gold
On-call rotations at Barrick Gold review on-call response in Customer Service rather than in personal files.
MongoDB@
Barrick Gold
Barrick Gold uses Atlas Vector Search to query shared, documented data instead of competing desktop extracts.
AVEVA@
Barrick Gold
Barrick Gold runs change control on AVEVA so ownership is obvious when work stalls.
UiPath@
Barrick Gold
Operations analysts at Barrick Gold review repetitive desktop work in Test Suite rather than in personal files.
Databricks@
Barrick Gold
A Databricks Data Intelligence Platform rollout at Barrick Gold took applied machine learning out of inboxes and into a named queue.
IBM@
Barrick Gold
Barrick Gold runs applied AI delivery on IBM so ownership is obvious when work stalls.
Zendesk@
Barrick Gold
Barrick Gold asked for a cleaner operating picture of contact center routing. Zendesk is what they run.
Dataiku@
Barrick Gold
Materials teams at Barrick Gold treat Dataiku as the working layer for real-time operations.
DocuSign@
Barrick Gold
Teams at Barrick Gold moved distributed meetings onto DocuSign after local tools started to collide.
ADP@
Barrick Gold
Materials teams at Barrick Gold treat ADP as the working layer for pay operations.