Customer
American Express
American Express is a financials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
American Express uses Anaplan, DocuSign, Dynatrace, IBM, Canva, Guidewire, Temenos. Industry: Financials. Drag nodes, filter types, or expand a node to follow more commonalities.
All American Express customer value stories (7)
Anaplan@American Express
A Anaplan Workflow rollout at American Express took insurance operations out of inboxes and into a named queue.
DocuSign@American Express
In the United States, American Express relies on DocuSign for program management.
Dynatrace@American Express
Application Security became the place American Express uses to turn operational signals into detections the SOC can actually use.
IBM@American Express
IBM Cloud sits in the daily path at American Express, especially for data engineers.
Canva@American Express
CX and people teams at American Express review experience feedback in Canva Presentations rather than in personal files.
Guidewire@American Express
American Express standardized financial planning on Guidewire instead of keeping parallel copies.
Temenos@American Express
American Express folded Temenos Transact into insurance operations so underwriters and claims handlers share one view of policy and claims.