Customer
Amazon
Amazon is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Amazon customer value stories
Google Cloud@Amazon
When backup and failover outgrew homegrown tracking, Amazon brought in Google Cloud.
BMC@Amazon
Amazon asked for a cleaner operating picture of employee requests. BMC is what they run.
Cadence@Amazon
Amazon runs change control on Cadence so ownership is obvious when work stalls.
Workday@Amazon
Amazon runs pay operations on Workday so ownership is obvious when work stalls.
Intuit@Amazon
A QuickBooks rollout at Amazon took planning and forecasting out of inboxes and into a named queue.
Appian@Amazon
Teams at Amazon moved employee requests onto Appian after local tools started to collide.
Shopify@Amazon
Shopify is how Amazon keeps online checkout visible to people who have to act on it.