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customer

Customer

Alcoa

Alcoa is a materials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.

Value Graph

Alcoa uses PagerDuty, Anthropic, Zscaler, OpenText, Palo Alto Networks, Dropbox, GitLab, Atlassian, Grafana Labs, Google Cloud, Hugging Face, OpenAI. Industry: Materials. Drag nodes, filter types, or expand a node to follow more commonalities.

100%

All Alcoa customer value stories (14)

Materials
United States

PagerDuty@Alcoa

Detection engineers at Alcoa review security telemetry in Customer Service rather than in personal files.

Materials
United States

Anthropic@Alcoa

Claude for Work became the place Alcoa uses to add natural voice to products and agents without standing up a studio pipeline.

Materials
United States

Zscaler@Alcoa

Materials teams at Alcoa treat Zscaler as the working layer for cloud security review.

Materials
United States

OpenText@Alcoa

OpenText is how Alcoa keeps institutional knowledge visible to people who have to act on it.

Materials
United States

Palo Alto Networks@Alcoa

When private application access outgrew homegrown tracking, Alcoa brought in Palo Alto Networks.

Materials
United States

Dropbox@Alcoa

Alcoa standardized distributed meetings on Dropbox instead of keeping parallel copies.

Materials
United States

GitLab@Alcoa

In the United States, Alcoa relies on GitLab for environment provisioning.

Materials
United States

Atlassian@Alcoa

Alcoa uses Jira to run reliable video and chat for people who are rarely in the same room.

Materials
United States

Grafana Labs@Alcoa

Alcoa uses Grafana to search what happened across services without SSHing into boxes.

Materials
United States

Google Cloud@Alcoa

BigQuery became the place Alcoa uses to keep critical services recoverable across regions instead of a single room of servers.

Materials
United States

Hugging Face@Alcoa

Enterprise Hub became the place Alcoa uses to draft, summarize, and question internal material without starting from a blank page.

Materials
United States

OpenAI@Alcoa

Ops and platform teams at Alcoa review task agents in ChatGPT Enterprise rather than in personal files.

Materials
United States

Qlik@Alcoa

Alcoa folded Qlik Cloud into partner data exchange so data platform and lines of business share one view of secure data sharing.

Materials
United States

Wiz@Alcoa

When private application access outgrew homegrown tracking, Alcoa brought in Wiz.

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