Customer
Alcoa
Alcoa is a materials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Alcoa customer value stories
PagerDuty@Alcoa
Detection engineers at Alcoa review security telemetry in Customer Service rather than in personal files.
Anthropic@Alcoa
Claude for Work became the place Alcoa uses to add natural voice to products and agents without standing up a studio pipeline.
Zscaler@Alcoa
Materials teams at Alcoa treat Zscaler as the working layer for cloud security review.
OpenText@Alcoa
OpenText is how Alcoa keeps institutional knowledge visible to people who have to act on it.
Palo Alto Networks@Alcoa
When private application access outgrew homegrown tracking, Alcoa brought in Palo Alto Networks.
Dropbox@Alcoa
Alcoa standardized distributed meetings on Dropbox instead of keeping parallel copies.
GitLab@Alcoa
In the United States, Alcoa relies on GitLab for environment provisioning.
Atlassian@Alcoa
Alcoa uses Jira to run reliable video and chat for people who are rarely in the same room.
Grafana Labs@Alcoa
Alcoa uses Grafana to search what happened across services without SSHing into boxes.
Google Cloud@Alcoa
BigQuery became the place Alcoa uses to keep critical services recoverable across regions instead of a single room of servers.
Hugging Face@Alcoa
Enterprise Hub became the place Alcoa uses to draft, summarize, and question internal material without starting from a blank page.
OpenAI@Alcoa
Ops and platform teams at Alcoa review task agents in ChatGPT Enterprise rather than in personal files.
Qlik@Alcoa
Alcoa folded Qlik Cloud into partner data exchange so data platform and lines of business share one view of secure data sharing.
Wiz@Alcoa
When private application access outgrew homegrown tracking, Alcoa brought in Wiz.