Information Technology

Two AI-powered processes were created to accelerate metadata generation and automate underwriting reports, enabling faster expansion into new markets while reducing manual processing time.

Adherence to roadmap KPIs improved by 30%+, increasing from 50%-60% to consistently over 90% after implementing Scaled Agile Framework and enterprise Agile planning platform.

10% increase in appointment booking rates, 35 offshore call agents removed, and live transfers completed in under a second.

10 bps increase in call containment within 2 weeks, 99.99% uptime, and 1-week turnaround for custom pronunciations.

Launched AI-powered NPCs with real-time emotional responses and voice command control, enabling truly interactive gaming experiences where characters feel alive and responsive.

35% reduction in total cost of ownership with hybrid deployment and 33% higher return on assets compared to peers.

Enabled Poe users to experience natural, high-quality, and immersive audio interactions with a wide range of voices and multilingual support.

The extracted content is a partnership announcement rather than a customer case study, so it doesn't contain specific quantified customer results. However, the key capability highlighted is: Sub-90ms streaming latency enabling the fastest end-to-end voice applications (STT → LLM → TTS) available today, now accessible to 300K+ developers via Together AI's platform.

Secure, scalable, enterprise-grade voice agents were deployed with real-time understanding, action, and adaptation, alongside low latency and superior voice quality.

2-3x faster latency than competitors, <0.1% error rate on production calls, and fastest-ever adoption of a new voice provider.

5.7pp increase in merchant issue resolution rate, 8% growth in inbound merchant conversations, and 25% reduction in negative merchant sentiment.

19% improvement in documentation generation, 59% increase in refactoring success rate, and 100% syntactically correct code generation in in-editor coding applications.

80-90% resolution rates for automated customer support with 98% satisfaction outcomes achieved, automating nearly 80% of customer support and operations tasks.

79% reduction in time to market (from 24 to 5 days) and 99.9% accuracy on complex code modifications with sustained autonomous coding sessions.

5,000 employees empowered with 65% reporting daily AI use for productivity across all teams.

Nearly half of all new committed code written by AI with 38% improvement in developer acceptance rates, achieving hundreds of thousands of users with high retention within weeks of launch.

Engineering development cycles reduced from years to weeks and 10x faster insights enabling data-driven decision making across teams.

1000% revenue increase with 1 billion lifetime queries achieved and users gaining a 15% productivity boost or nearly 1 day of work saved per week.

Enabled real-time processing of petabytes of video stream data for live player analytics and personalized fan experiences, while establishing a scalable foundation to expand these data-driven capabilities to sports organizations globally at a fraction of traditional cost and complexity.

110% faster querying at 10% of the ingestion cost and 5 billion daily events available for analytics in under 15 minutes instead of 4 hours.

2,500 monthly questions answered by AI chatbots and 1,250 business hours saved each month.

Improved data stability and access enabling faster customer service insights, while eliminating previous data syncing, orchestration, and latency issues across multiple cloud platforms.

No specific key results or performance metrics detailing benefits from a solution were presented in the provided content.

2.5x faster execution speeds using 20% less compute and 33% cost savings from licenses, maintenance and overhead.

50% reduction in analyst workload and ~40% lower infrastructure costs achieved through AI-powered data engineering automation and self-service analytics.

Reduced product release cycles from monthly to biweekly, improved data query speed by 25X, and reduced encryption, build, and test time from hours to 10 minutes.

Delivered more high-quality videos while reducing costs and freeing engineering talent to focus on continuous platform improvements.

Accelerated feature delivery and improved code quality across 15,000+ GitHub repositories with 4,000+ developers globally, while winning the 2025 Google DORA Award for developer experience.

Reduced machine learning latency enabling real-time threat detection, achieved lower costs than previous cloud provider, and simplified cloud platform management with faster scalability.

Threats can be stopped 30 times faster with Cyber AI Analyst, and expansion to new markets and verticals was accelerated through AWS Global Passport program support.

40-50% increase in platform adoption, 70% reduction in DevOps resources consumed, and 60% faster generative AI feature development.

Month-end closing reduced from seven days to three days and AR/AP closing to just 30 minutes through 70+ automations.

25% improvement in Net Promoter Score, 20% reduction in customer churn, and 40% faster enterprise customer onboarding.

75% reduction in manual application access requests, 30% of key processes automated, and 2K HR tickets handled monthly across 8,000+ global employees.

Incidents handled 10x faster with a unified single source of truth enabling accelerated introduction of new capabilities.

$2.5 million in cost savings over three years, 50% reduction in database management effort, and disaster recovery setup time reduced from hours to under 8 minutes.

Delivered innovative customer experiences while gaining competitive benchmarking insights and improved visibility into ServiceNow value and roadmap through dedicated expert guidance.

Achieved 7x faster case resolution times, 4.5x faster first response times, and proactively identified and addressed 72% of issues before customers discovered them.

Deployed Oracle Sales and CPQ in 6 months supporting 700+ users across 8 countries, reduced sales staff turnover from 40%, and enriched 91% of accounts while increasing industry fill rates by 75%.

20% reduction in developer workload and 375,000 developer hours saved annually while eliminating weeks of device configuration and reducing security risks across 120,000 users.

Over 90% reduction in facility onboarding time, document tagging accelerated from 3 days to under 1 hour, and one customer realizing $5.5 million in productivity and data management savings.