Health Care

24/7 global IT support access achieved with faster incident resolution times and improved user experience through Virtual Agent integration with Microsoft Teams.

Up to 13% reduction in support costs with improved task completion and revenue recovery, plus elimination of staff training, turnover, and administrative overhead.

Reduced genomic variant processing from 2 weeks to 15 minutes and discovered 2 new drug targets for neurodegenerative diseases like Alzheimer's and Parkinson's.

Order of magnitude improvement in performance and accelerated time-to-market for novel drugs through faster data processing and insights extraction from millions of data points across thousands of sources.

Enabled seamless medical imaging data collaboration across healthcare providers and specialty settings while establishing an innovation ecosystem for connected medical devices and advanced analytics applications.

Scaled to 2,500+ chatbots across 25,000+ employees while reducing task completion time from a full day to 30 minutes.

Accelerated time-to-market and higher solution adoption through streamlined global compliance processes, enabling rapid HITRUST certification for healthcare providers.