Databricks Data Intelligence Platform Enables Skyscanner to Optimize Travel Experiences at Scale

Skyscanner is a global travel platform serving 110 million monthly users who rely on the company to discover and book travel options. Each day, Skyscanner processes 35 million searches—a massive volume of data that contains valuable insights about travel patterns and customer preferences. To optimize the experiences of its diverse user base and maintain competitive advantage, Skyscanner needed a platform that could harness data intelligence to ask questions of their data, build powerful AI applications, and deploy solutions without compromising governance and security.

The company implemented Databricks' data intelligence platform to unlock the full potential of its data and AI capabilities. Databricks' unified platform enables Skyscanner to leverage data intelligence across their organization—allowing teams to use natural language to query data, build custom AI applications, and fine-tune models trained on their proprietary travel data. The platform's integrated governance and security features ensure that Skyscanner can scale its data and AI initiatives while maintaining compliance and data protection standards.

By adopting Databricks' data intelligence platform, Skyscanner has positioned itself to deliver more personalized and optimized travel experiences across its massive user base. The platform democratizes data and AI access across teams, from data scientists to business users, empowering them to extract actionable insights and drive innovation. This strategic implementation demonstrates how modern travel platforms can leverage unified data intelligence to stay competitive and meet evolving customer expectations.