Toyota Drives Innovation with Datadog's AI/ML Observability

Toyota Motor North America is dedicated to shaping the future of mobility, and technology serves as the cornerstone of this vision. Zakir Mohammed, Lead of Digital Automation Engineering at Toyota, spearheads a team focused on integrating cutting-edge technologies to drive innovation. A critical aspect of their mission is ensuring optimal observability and minimizing network downtime across Toyota's extensive infrastructure.

To meet these challenges, Mohammed's team sought a comprehensive observability solution capable of spanning thousands of nodes across on-premises, hybrid, and cloud environments, supporting all critical business applications. After rigorous evaluation, Datadog emerged as the clear choice. Mohammed emphasized that "Datadog’s precision monitoring capabilities and AI/ML is a game changer for us."

The implementation of Datadog yielded immediate benefits. The Datadog Agent was deployed rapidly, saving hundreds of hours of employee time. Furthermore, Datadog played a pivotal role in dramatically reducing the mean time to resolution (MTTR) by 80 percent. One compelling example of Datadog's impact is in the management of Toyota's Automated Guided Vehicles (AGVs), which are essential for transporting heavy parts along the assembly line. When network disruptions caused AGV downtime, Datadog quickly pinpointed the root cause, resolving a problem that had previously taken weeks to troubleshoot.

Toyota also leverages Datadog's Watchdog feature, which uses AI and ML to proactively forecast and prevent potential outages. This has shifted Toyota from a reactive to a proactive stance in managing its infrastructure. With Datadog, Toyota is not only enhancing its operational efficiency but also paving the way for innovations that will define the future of mobility.

Value Results:

80% reduction in mean time to resolution (MTTR).

Saved hundreds of employee hours through quick and easy Datadog deployment.

Identified and resolved critical AGV network issues, saving thousands in lost production time.

Proactive outage prevention through Datadog's Watchdog feature with AI/ML.