Autodesk Enhances Design Software Performance with Datadog

Autodesk, a global leader in design and make software, empowers professionals across architecture, engineering, construction, manufacturing, media, education, and entertainment to create everything from everyday products to complex infrastructure. Ensuring the speed, reliability, and high performance of their software products and services is paramount to maintaining customer satisfaction.

Morgan Goose, Engineering Manager at Autodesk's Construction Solutions division, emphasizes the importance of providing product engineers with the observability needed to swiftly identify and resolve performance bottlenecks. Faced with the limitations of previous monitoring tools, which lacked the necessary granularity, Autodesk sought a solution that would empower teams to own incidents and gain comprehensive insights into their services.

By implementing Datadog Database Monitoring (DBM), Autodesk achieved deep visibility into its databases, enabling product engineers to proactively manage database health and performance. This proved invaluable when a customer reported a performance issue. Datadog DBM allowed Autodesk to pinpoint a poorly performing query, which was then tuned by DBAs, resulting in improved customer experience.

Datadog empowers Autodesk to proactively address performance issues, ensuring high customer satisfaction and reinforcing its position as a global leader in design and make software.

Value Results: Improved Customer Experience: Proactive identification and resolution of performance bottlenecks ensure a seamless user experience. Enhanced Database Performance: Deep visibility into database health enables targeted optimization and tuning. Empowered Engineering Teams: Democratized observability empowers teams to own incidents and gain comprehensive insights. Data-Driven Decision Making: Actionable insights facilitate informed decisions regarding database performance and resource allocation.