ServiceNow: Transforming Businesses with AI-Driven Solutions

ServiceNow empowers organizations to transform their businesses with AI-driven solutions, leading to enhanced efficiency, productivity, and customer satisfaction. Several companies have leveraged ServiceNow's capabilities to achieve remarkable results.

Teleperformance (TP) enhances customer experiences with AI support, while the NHL accelerates its digital transformation using ServiceNow. BT Group partners with ServiceNow to translate AI innovations into tangible business transformations. Lenovo utilizes a unified platform to deliver exceptional customer experiences, and Uber gains a competitive edge by digitizing risk management processes.

Ndlovu Care Group extends its life-saving work through a digital app built on ServiceNow. Western Sydney University establishes a future-ready foundation with generative AI from ServiceNow.

These customer stories demonstrate the measurable improvements ServiceNow delivers:

• Average case resolution time decreased from 4.7 hours to just 1 minute.

• Alerts reduced by 99.99%.

• Achieved 100% uninterrupted operations across all stores.