24/7 global IT support access achieved with faster incident resolution times and improved user experience through Virtual Agent integration with Microsoft Teams.

Adherence to roadmap KPIs improved by 30%+, increasing from 50%-60% to consistently over 90% after implementing Scaled Agile Framework and enterprise Agile planning platform.

Migrated and integrated more than 750 application interfaces serving 500 customers while significantly reducing operating costs and enabling scalable growth.

30% lower costs achieved with 99.9% system availability and faster insight generation enabling proactive problem-solving.

600+ projects across business divisions running on the platform with 4,800 data warehouses integrated, while reducing resource provisioning time from weeks to minutes and delivering substantial cost savings and efficiency gains.

Accelerated feature delivery and improved code quality across 15,000+ GitHub repositories with 4,000+ developers globally, while winning the 2025 Google DORA Award for developer experience.

Reduced security processing time from hours or days to milliseconds and eliminated human errors by automating cryptographic key provisioning that previously took multiple years of manual work, freeing significant resources previously spent on manual security tasks.

210,000 tickets resolved automatically each month and 1 million hours saved through automation.

Reduced admin work time per device from 3-5 hours to 5 minutes, achieved six-figure annual cost savings, and doubled device management capacity from 16,000 to 25,000 devices with zero staff increase.