HealthifyMe boosts performance, cuts costs with New Relic

HealthifyMe, founded in 2012, is revolutionizing health and fitness across South East Asia with its AI-driven platform. Addressing the rise in lifestyle-related diseases in India, HealthifyMe empowers users to manage their health through personalized AI plans, expert coaching, and connected wearables. Their HealthifyPro tier, launched in September 2022, utilizes continuous measurements for optimized health outcomes, a feat seamlessly achieved and scaled with New Relic.

The COVID-19 pandemic brought unprecedented growth, with HealthifyMe adding 5 million users. During this period, the platform streamlined vaccination bookings via its VaccinateMe feature, facilitating millions of immunizations. As VP of Technology at HealthifyMe, Abhijit Khasnis emphasizes New Relic's pivotal role in managing this surge, stating it allowed them to "fix bottlenecks quickly to support our customers."

To manage peak periods effectively, HealthifyMe leverages New Relic to pinpoint how different product features impact monolithic systems. This enables them to isolate service-level problems, swiftly address API performance degradation, and proactively manage system load as new features are added. New Relic provides complete visibility, enabling them to scale systems effectively, without compromising on performance, cost, or the customer experience.

By implementing New Relic, HealthifyMe has democratized data access, creating dashboards for both engineering and broader business functions. This has fostered a single source of truth, enhancing developer productivity and promoting ownership. This has accelerated application modernization and improved the user experience. HealthifyMe plans to further leverage New Relic’s advanced capabilities, including vulnerability management, to mature its observability footprint.

Value Results:

• Reduced overall costs by 10% while improving performance by 10%.

• Successfully scaled to support over two times the usual traffic during peak periods.

• Enabled faster innovation through a unified observability experience for all developers.

• Created custom dashboards for C-suite executives, providing top-level visualization of key metrics.