Unlock Digital Excellence: New Relic's Observability Blueprint

New Relic's Observability Blueprint: A Roadmap to Digital Excellence

In today's fast-paced digital landscape, delivering exceptional customer experiences is paramount. New Relic's Observability Blueprint offers a strategic roadmap for organizations seeking to achieve digital excellence through intelligent observability. This initiative features insightful interviews with industry leaders who share their strategies for leveraging observability to drive innovation and success.

One compelling example is Domino's, a company renowned for its commitment to technological innovation. By embracing observability, Domino's has revolutionized its entire order and delivery journey, ensuring seamless and efficient experiences for its customers. Another standout story comes from Paramount+, a leading streaming service that faced the daunting challenge of managing Super Bowl-level traffic. Through intelligent observability, Paramount+ successfully navigated this high-demand event, delivering uninterrupted streaming experiences to millions of viewers.

BlackLine, a provider of cloud-based solutions for finance and accounting, demonstrates the significant cost savings achievable through observability. By implementing New Relic, BlackLine achieved remarkable efficiency gains, resulting in savings of $16 million per year. Similarly, Flight Centre, a global travel retailer, has elevated its omnichannel strategy by using New Relic as a single source of truth for customer interactions, providing a unified and personalized experience across all channels.

Serko, a travel and expense management company, highlights the power of service-level objectives (SLOs) in driving conversions. By implementing SLOs and monitoring them with New Relic, Serko has optimized its platform to meet customer expectations, resulting in increased conversions and improved business outcomes. These customer success stories underscore the transformative potential of New Relic's Observability Blueprint, providing a clear path for organizations to enhance digital experiences, drive innovation, and achieve tangible business results.

Value Results:

• Enhanced Customer Experiences: Improved digital service delivery and customer satisfaction.

• Increased Conversions: Optimized platforms to meet customer expectations, leading to higher conversion rates.

• Significant Cost Savings: Streamlined operations and resource optimization, resulting in millions in savings.

• Improved Observability: Real-time monitoring and insights across all users

• Data-Driven Innovation: Enabled a focus on customer needs and managed tech complexity.