France Télévisions ensures peak performance with New Relic

France Télévisions, the leading French public national television broadcaster, embraces digital transformation to reach over half of French citizens daily through channels like France 2, France 3, and France 5. As the top media brand in France across PC, mobile, and tablet devices, with 18 million unique monthly visitors and over 4.1 billion internet-based video views in 2016, their digital department, Numérique, plays a vital role. Guillaume Postaire, Deputy Chief Technology Officer, emphasizes the need for comprehensive data and insight into software performance and customer experience to ensure the company's continued success.

Recognizing the necessity for end-to-end visibility, France Télévisions chose New Relic after rigorous testing. Nassim Ait Boufrad, Team Leader in the infrastructure group, highlighted New Relic's superior performance compared to other tools. The team now leverages New Relic's application performance monitoring (APM), browser monitoring, mobile monitoring, and synthetics to gain real-time insights into their software's performance. This suite of tools enables them to promptly identify and address performance bottlenecks, ensuring a seamless user experience.

New Relic's impact extends beyond troubleshooting, fostering a DevOps culture within Numérique. Daily stand-up meetings are dedicated to DevOps execution, with New Relic playing a crucial role in demonstrating software performance and quality to product owners and sponsors during sprint demos. The platform serves as a single source of truth, eliminating finger-pointing and promoting teamwork. With end-to-end visibility, developers and operations teams can collaborate effectively to pinpoint and resolve issues quickly.

France Télévisions leverages New Relic to achieve continuous deployment by swiftly identifying and resolving bugs. As the digital group at France Télévisions continues to innovate, New Relic remains an indispensable tool, empowering the infrastructure and architecture team to deliver exceptional software quality and performance.

Value Results:

• Improved Problem Resolution: Quickly pinpointed and resolved a major performance degradation issue during a database infrastructure migration.

• Enhanced Teamwork: Facilitated a DevOps approach by providing a single source of truth for software performance, eliminating guesswork and improving collaboration.

• Enabled Continuous Deployment: Supports continuous deployment goals by quickly identifying and resolving bugs, ensuring smooth and reliable deployments.

• End-to-End Visibility: Gained real-time visibility and in-depth data to quickly pinpoint the cause of performance issues.